A new service mode
Growatt Online Smart Service (OSS in short) system is a smart customer service platform, which can offer a quick support for service, lowering service costs for both Growatt installers and distributors. With the help of Growatt OSS, service engineers almost can handle 60%+ problems by remote configuration and FW updating without on-site service.
Online quick support for service
Online Intelligent diagnosis and alarm
Remote configuration and Firmware updatingManage ShineServer account via OSS platform